For many years our free and confidential counselling service has been a core part of what we offer our service users – that is anyone living with HIV and anyone affected by HIV (e.g. family, partners or carers).

Counselling is provided via face to face appointments at Sahir House and now we can also provide phone and online counselling appointments via video call.
Online and phone counselling can help with the same range of problems as traditional face-to-face counselling, with the convenience of accessing the service from home. If you don’t have access to a webcam, or you feel more comfortable not using one, counselling appointments by phone, live chat text messaging or email are also available.  Your counsellor will provide simple step by step instructions to access this.
Our counsellors can provide support to people with a range of personal and interpersonal issues such as:

  • feelings of isolation, feeling stuck or being unable to cope
  • low mood or difficult emotions
  • dealing with an HIV diagnosis and other issues around HIV
  • low self-esteem
  • concerns about sex and relationships
  • sexual violence or abuse
  • domestic violence
  • struggling with the use of substances or chemsex
  • concerns around employment and work, bullying or discrimination
  • trauma
  • family problems
  • sexuality and coming out

Whether you need to talk to someone just once or would prefer longer term of time-limited support, our counsellors can work with you to improve your well-being and find ways to enjoy a more fulfilling life.

All of our therapists work to the BACP (British Association of Counsellors and Psychotherapists) Ethical Framework. They are qualified to provide a variety of approaches including Person Centred Counselling and Cognitive Behavioural Therapy and will often integrate these approaches or other approaches, if qualified, to best suit your needs.

How to access counselling: 
Telephone the office on 0151 237 3989. You will have an initial discussion with Steve, the Services Manager to register and talk about what you would like help with. Please let Steve know your availability and whether you prefer in person, or online/phone therapy. A counsellor will be in touch with you by phone or email to arrange your first session.

At times of high demand there may be a waiting list but we will do our best to provide an appointment as soon as possible.

If you feel you need to talk to someone right away, Mersey Care Crisis and Urgent Support (NHS Mental Health service) is available for free 24 hours per day on 0800 145 6570.

Also Samaritans operates a free service 24 hours a day for people who want to talk in confidence. Call them on 116 123 or visit the Samaritans website.

Our Counsellors:
Lucy Martin: I’m an integrative counsellor and specialise in working with gender, sex and LGBT relationships. I also offer EMDR trauma therapy. I work from home on Monday mornings and from the Sahir House office on Wednesdays 9.30-5pm.

Helen Chinnery: I’ve worked in a variety of settings and have experience working with people who have experienced sexual violence, bereavement and people affected by drug and/or alcohol addiction and members of their families. I work using the person centred model and Cognitive Behavioural Therapy (CBT).  I work from home on Wednesdays and in the office Thursdays and Friday 9.00am – 5.00pm.

Martin Fenerty: I’m a person centred counsellor also qualified to provide Cognitive Behavioural Therapy (CBT) and I often integrate the two approaches. I provide in person and remote counselling (including phone, video or email). I work in the office one day a week each Monday 9.00am – 5.00pm.

Counselling safe space
Sahir House have a safe space available for counselling, it is called the Sunny Room. It is fully accessible, access to a lift and nearby toilet facilities.

Your privacy
What you share with your counsellor is confidential and is not disclosed to other Sahir House staff members without your permission and only when strictly necessary.  We will only ever tell other people what you’ve told us if you’re at serious risk of hurting yourself, hurting others, or if we are legally required to. If this is the case, your counsellor will endeavour to talk this through with you first.

The information we collect
We anonymise and use the data you provide specifically to deliver the service. The data we hold is kept for 7 years from the end of your counselling in accordance with legal requirements and our policy.

For more information about accessing Sahir House Counselling Service contact Steve Earle or call 0151 237 3989

Useful links:
Every Mind Matters NHS
Talk Liverpool
Inclusion Matters (Wirral)