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We understand that for many of our service users, and members of the LGBTQ+ community, these current times can be challenging, and sometimes difficult to navigate.

Feelings of isolation and loneliness, especially around the festive period, or other significant events, can be overwhelming. Sahir delivers free courses of counselling to people living with HIV and the LGBTQ+ community, however we have put together this comprehensive list of services and charities who can provide immediate help and advice for those facing a mental health crisis.

Please don’t suffer alone, you can be heard – there is always someone to speak to and willing to listen.

Nationwide Helplines

Samaritans
116 123
Accessible 24/7 365 days a year
https://www.samaritans.org/

Papyrus Hopeline
0800 068 4141
Accessible 24/7 365 days a year
https://www.papyrus-uk.org/

SHOUT
text ‘SHOUT’ to 85258
Accessible 24/7 365 days a year
https://giveusashout.org/

Switchboard
0800 0119 100
Accessible 10am – 10pm every day
Phone operators are LGBTQ+
https://switchboard.lgbt/

The Mix
0808 808 4994
Accessible 3:00pm – 12:00am every day
UNDER  25 PHONELINE
https://www.themix.org.uk/

SANEline
0300 304 7000

Accessible 4:30pm – 10:30pm every day.
https://www.sane.org.uk/how-we-help/emotional-support/saneline-services

National Suicide Prevention Helpline UK
0800 689 5652

Accessible 6:00pm – 12:00am every day
https://www.stayalive.app/find-help-now/resources-by-area/northern-ireland/national-suicide-prevention-helpline-uk/

Campaign Against Living Miserably (CALM)
0800 58 58 58
Accessible 5:00pm – 12:00am every day.
https://www.stayalive.app/find-help-now/urgent-support/calm-helpline/

Download our Leaflet

Liverpool City Region: Mental Health Organisations

Sahir
Sahir.org.uk
0151 673 1972

RASA
Rasamerseyside.org
0151 558 1801

YPAS
Ypas.org.uk
0151 707 1025

Liverpool Bereavement
Liverpoolbereavement.com
0151 236 3932

Pauls Place / Beacon Counselling
beaconcounsellingtrust.co.uk
0151 226 0696

Blackburne House
Blackburnehouse.co.uk
0151 709 4356

Compass
Compasscounselling.org.uk
0151 237 3993

Kooth
Kooth.com

Our House
Ourhouse-walton.co.uk
0151 521 7722

Talk for Life
talkforlife.org

James Place (support for men in Liverpool in suicidal crisis)
www.jamesplace.org.uk
0151 303 5757

Download our Leaflet

Manchester: Mental Health Organisations

LGBT Foundation
Lgbt.foundation
0345 330 3030

Gaddum
gaddum.org.uk
0161 834 6069

42nd street (13-25)
42ndstreet.org.uk
0161 228 7321

Manchester Mind
manchestermind.org
0161 769 5732

Turning Point
turning-point.co.uk

The big Life Group
thebiglifegroup.com

The Proud Trust
theproudtrust.org
0161 660 3347

Beacon Counselling
beacon-counselling.org.uk
0161 440 0055

Download our Leaflet

Cheshire: Mental Health Organisations

Chapter Metal Health
chaptermentalhealth.org
01244 344 409

Mid Cheshire Mind
midcheshiremind.org.uk
01606 863 305

Download our Leaflet

North Wales: Mental Health Organisations

Umbrella Cymru
umbrellacymru.co.uk
0300 302 3670

RASA
rasawales.org.uk
01248 670 628

Conwy Mind
conwymind.org.uk
01492 879 907

Download our Leaflet

NHS Mental Health Services

Liverpool & Sefton
Mersey Care Crisis and Urgent Support
0800 145 6570 Freephone (24/7)

Halton, Knowsley, St Helens & Warrington
Mersey Care Crisis and Urgent Support
0800 051 1508 Freephone (24/7)

Wirral
Mental Health Crisis Support
0800 145 6485 Freephone 924/7)

Download our Leaflet